Avaya Aura® Communication Manager software is the open, highly-reliable and extensible IP Telephony foundation on which Avaya delivers Unified Communications solutions to enterprises large and small. It delivers rich voice and video capabilities and provides for a resilient, distributed network of gateways and analog, digital and IP-based communication devices. It includes advanced mobility features, built-in conference calling and contact center applications, and E911 capabilities. Latest Product News:. You can find the top solutions that are used to solve your tickets by selecting the Technical Solutions tab. You are now leaving Avaya Support and entering the Avaya Learning website.This link should take you directly to the selected product training page once you have provided your Avaya Learning login credentials.
However, you may also access any Avaya Learning page by doing the following: 1. Login to www.Avaya-Learning.com 2. Select Avaya Learning Navigator 3. From the Training List menu, scroll down to Avaya Aura® Communication Manager and select to see all available training courses.
Other Related Links. Sales and Marketing. Welcome to the Avaya Support Website Please visit the link to review how your support may change while using Web Chat, Web Talk and the Total Service Outage Button.
Explore your account information including assets, entitlements and contacts by visiting My Information Explore Accounts Videos and Tips on using the Avaya Support Website can be found. Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets. Login and leverage Ask Ava to get easy access to known solutions to your problems and to engage Avaya Live Agents through Web Chat. We are set up for collaborating with you with screen sharing and Web Talk.
Avaya Aura® Communication Manager 6.2 and System Platform 6.2 Service Packs This Communication Manager Service Pack applies to Avaya Communication Manager 6.2 running on System Platform 6.2 equipped S8300D, S8510, S8800 and Common Servers (HP® DL 360 G7 and Dell® R610 Servers). It also applies to the Communication Manager 6.2 Simplex VAppliance and Duplex VAppliance running on VMware® vSphereTM ESXi 5.0 infrastructures. Latest Avaya Aura® Communication Manager 6.2 Service Pack 8 (30,423,040 Bytes) Avaya Aura® Communication Manager 6.2 Service Pack 8 File name - 02.0.823.0-21388.tar File size - 29.0 MB (29,710 KB) MD5 Sum - 42E5B8E5C7855C9F8B91D1 Avaya has stopped using a specific piece of embedded software contained within certain product versions.
Therefore, Avaya is no longer distributing this version of product software, effective May 31, 2018 Avaya Aura® Communication Manager 6.2 Video Compatibility Refer to the following two Product Support Notices for video compatibility information. Latest Avaya Aura® System Platform 6.2.x Service Pack (118,679,622 Bytes) Note: System Platform R6.2 should be upgraded to R6.2.1 + patch R6.2.2 (vsp-6.2.1.0.9.iso + vsp-patch-6.2.2.09001.0.noarch.rpm) when Communication Manager 6.2 SP 6 (02.0.823.0-20558.tar) is installed on the system. System Platform Release 6.2.2 System Platform 6.2.2 (vsp-patch-6.2.2.09001.0.noarch.rpm) is used with Communication Manager 6.2 Service Pack 6 and installs on System Platform R6.2.1.0.9 (below) the same as a patch. System Platform patch 6.2.2.09001.0 can be installed on top of System Platform patch 6.2.2.08001.0 which is used with Communication Manager 6.2 Service Pack #5 (20396). File name - vsp-patch-6.2.2.09001.0.noarch.rpm File size - 113 MB (115,898 KB) MD5 Sum - e7846be8d3ec851b3c14fdc0f3d9b87d System Platform Release 6.2.1 File name - vsp-6.2.1.0.9.iso File size - 1086.5 MB (1,112,564 KB) MD5 Sum - 4e8e19db61236236a8c538f0d1be3870 Avaya Aura® System Platform 6.X Russian Time Zone Update File name: tzdata-2014f-installer-1.0.bsx File size: 0.7 MB (713 KB) MD5 Checksum: 5bc81891fbeda2d6f61562aba8907616 Avaya Aura® System Platform Bash Shellshock Remediation This scripted installation procedure applies to System Platform releases 6.0.3.x and later.
While this procedure is not service affecting, it is always recommended to obtain a maintenance window when making any changes to the server. File name - bash-installer-1.0.bsx File size - 1821 KB (1,865,023 bytes) MD5 Sum - 2713d7a839d82bcede4922623f633be3 Avaya Aura® Communication Manager 6.2 Israel Daylight Saving Time Patch This patch includes changes to Daylight Saving Time rules for Israel.
This patch requires a full Linux reboot to take effect. Neglecting to reboot the server will put the system in jeopardy of unplanned resets as well as incoherent reporting (different processes using different times). This patch sits on top of existing patches. Do not remove any previously installed patches when installing this DST patch. Installing this patch cannot be reversed. While updatedeactivate will succeed, the new DST rules will not be removed.
Communication Manager 6.2 Israel Daylight Saving Time Patch File name - 02.0.823.0-20914.tar File size - 1250 KB (1,280,000 bytes) MD5 Sum - d32aeab8edeb4bf2e008b11d9eae20a0 Communication Manager 6.2 Bash Shellshock Patch This patch is a hot patch (non-service affecting) and over-writable (designed to be activated on top of currently activated CM patches/SPs). However, it is recommended that the patch be activated using the same instructions provided in the “Finding the installation instructions” section of PCN1792S. NOTE: This patch is customer installable and remotely installable. NOTE: Do not deactivate any existing CM patches or service packs running on the system before activating this patch. This patch is an over-writable patch and designed to be activated on top of currently activated CM patches/SPs. File name - 02.0.823.0-21905.tar File size - 3640 KB (3,727,360 bytes) MD5 Sum - a28c61f59cf8de1e063732 Avaya has stopped using a specific piece of embedded software contained within certain product versions. Therefore, Avaya is no longer distributing this version of product software, effective May 31, 2018.
Welcome to the Avaya Support Website Please visit the link to review how your support may change while using Web Chat, Web Talk and the Total Service Outage Button. Explore your account information including assets, entitlements and contacts by visiting My Information Explore Accounts Videos and Tips on using the Avaya Support Website can be found. Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.
This is the generally available release of Avaya Aura® Experience Portal 7.2.1. For instructions on how to access the product documentation, including installation instructions, refer to the document Avaya Aura® Experience Portal 7.2.1 Release Note. Prerequisite Avaya Aura® Experience Portal 7.2 downloads Avaya Aura® Experience Portal 7.2. Avaya Communicator for iPhone 2.1 Avaya Communicator for iPhone 2.1 integrates your iPhone with your office Avaya Aura communications environment. Free Publisher: Avaya Downloads: 139.
Login and leverage Ask Ava to get easy access to known solutions to your problems and to engage Avaya Live Agents through Web Chat. We are set up for collaborating with you with screen sharing and Web Talk.